1. return conditions

Our returns policy applies to all purchases made on our website. To be eligible for a return, your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

2. return period

You have 14 days to return your item after receipt. Unfortunately, after this period we can no longer offer refunds or exchanges.

3. refunds

Once your return has been received and verified, we will send you an email to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified number of days.

4. delayed or missing refunds

If you have not yet received a refund, please check your bank account again first. Then contact your credit card company as it may take some time for your refund to be officially posted. If you have done all this and have not yet received your refund, please contact us.

5. exchange

We will only replace items if they are faulty or damaged. If you wish to exchange an item for the same item, please send us an email and return your item to the address provided.

6. return address

To return your product, you should send your product to the address provided. You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. contact

If you have any questions or concerns regarding this refund and return policy, you can contact us at the following address:

Our website address is: https://taxitools.ch

[Insert contact information here]